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CWFL is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
To protect your personal information online, we use SLL encryption on all data to and from our website. You can check the security validity by clicking the padlock icon that appears in the URL line of your browser.
When you place an order on our website www.cwfl.co.uk, we collect the following information in order to fulfil your order and contact you should a query arise – your name, your address, your e-mail address and your phone number. We never collect credit/debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website.We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with any outside third parties except to the extent necessary to fulfil that order. As an independent retailer, we do not, and will not, sell any of your personal data to any third party including your name, address, email address, or credit card information.
Cookies
We use cookies when you visit cwfl.co.uk (hereinafter referred to as “Website”), but you can control them through your browser settings. Cookies are data files that can contain small amounts of information. They are stored on your device (computer, smartphone, etc.) when you first visit a website.
We use cookies on the Website to :
- essential operations, such as browsing the Website
- allow you to log in to your customer account or add products to your shopping cart
- analyse visitor numbers and behaviour, such as frequently visited pages
- to evaluate the success of our advertising campaigns, offers and communications
- targeting appropriate advertising messages
- Understand which partners have helped us reach new customers or promoted our products on their web media.
We use four types of cookies on the Website:
Necessary cookies
These cookies are essential for the proper functioning of the Website and allow you to use our services, such as “Log in to your account” or “Add to cart”.
Performance cookies
These cookies allow us to measure and analyse how our customers use the Website, in order to improve its functionality and your shopping experience.
Functionality cookies
When you browse or shop on the Website, these cookies will remember your preferences (such as products you have previously viewed), so that we can make your experience as seamless as possible and more personal to you.
Targeting or advertising cookies
These cookies are used to serve ads that may be of interest to you. They also limit the number of times you see an ad and help us measure the effectiveness of our marketing campaigns.
If you do not change your browser settings and continue to use our Website, we will assume that you agree to our continuing to download cookies to your device.
It is your choice whether or not we download cookies, but if you choose to disable cookies by changing your browser settings, our Website and its features may not work in the same way or provide the same personalised experience. If you delete all your cookies, you must update your preferences with us again. If you are using a different device, profile or browser, you will need to re-submit your preferences to us.